Archive for October 9th, 2007

Amazon S3 Service Level Agreement

Brady Forrest noted today that Amazon has published an SLA for their S3 Service.

In particular it establishes a target of 99.9% uptime.

This is progress – but the SLA does reference section 7.1 of the Amazon Web Services™ Customer Agreement. And this includes the following clause: “your access to and use of the Services may be suspended for the duration of any unanticipated or unscheduled downtime or unavailability of any portion or all of the Services for any reason, including as a result of power outages, system failures or other interruptions”.

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Jim on October 9th 2007 in Technologies